Legal notice
Legal Notice
This Legal Notice provides business, website, and contact information for Themodhome and explains important information about the use of themodhome.com.
Website and Store Information
Website:
https://themodhome.com
Store name:
Themodhome
Business address:
621 17th St suite 200
Denver, CO 80202
United States
Email:
support@themodhome.com
Phone:
+1 657-331-2855
Customer support hours:
Monday to Friday, 9:00 AM to 7:00 PM PT, excluding major U.S. holidays.
Contact
For order questions, product questions, shipping updates, return requests, delivery issues, privacy requests, or general support, contact us at support@themodhome.com.
For faster support, please include your order number, the email address used at checkout, the product name, and a clear description of your question.
Website Use
The information on themodhome.com is provided for shopping, product review, customer support, and order-related purposes.
By using this website, you agree to use it lawfully and in a way that does not interfere with the website, checkout, security, other customers, or our business operations.
Product Information
Themodhome works to provide clear product information, including product names, images, prices, dimensions, materials, colors, finish details, availability, shipping information, and return eligibility when available.
Furniture materials and finishes may vary naturally. Wood grain, stone pattern, fabric tone, leather texture, metal finish, and color appearance may differ because of material variation, lighting, photography, and screen settings.
Customers are responsible for reviewing product measurements and confirming that an item will fit through doorways, hallways, stairways, elevators, and the intended room before placing an order.
Pricing and Availability
Prices are shown in U.S. dollars unless stated otherwise.
Product prices, shipping costs, taxes, promotions, and availability may change without notice.
The final order total, including applicable shipping and taxes, will be shown at checkout before payment is completed.
If an item becomes unavailable, cannot be shipped to the address provided, or contains an obvious listing error, we may contact you to confirm next steps, cancel the affected item, or issue a refund.
Store Policies
Customers should review our store policies before placing an order. These policies explain ordering, furniture delivery, large-item handling, returns, refunds, privacy, and customer responsibilities.
Important policy pages include:
Shipping Policy
Return and Refund Policy
Terms of Service
Privacy Policy
White Glove Delivery Service
Frequently Asked Questions
Warranty and Care
If a product page includes product-specific shipping limits, final sale terms, return limitations, or care instructions, those product-specific details may also apply.
Furniture Delivery Notice
Some furniture items may require freight delivery, appointment scheduling, curbside delivery, threshold delivery, room-of-choice delivery, or white glove delivery when available.
Unless a specific upgraded service is purchased or confirmed in writing, delivery may not include unpacking, assembly, installation, wall mounting, placement inside the home, packaging removal, or removal of existing furniture.
Customers are responsible for confirming that the delivery address is accurate, accessible, and suitable for the item ordered.
Intellectual Property
All content on themodhome.com, including text, product presentation, page layout, graphics, photographs, logos, design elements, and other website materials, is owned by or licensed to Themodhome unless otherwise stated.
Website content may not be copied, reproduced, modified, distributed, displayed, scraped, or used for commercial or misleading purposes without permission.
Product images, brand names, and third-party marks remain the property of their respective owners when applicable.
No Professional Advice
Information on themodhome.com is provided for shopping and customer support purposes. It is not legal, tax, design, construction, engineering, safety, installation, or professional advice.
For installation, building access, safety, electrical, structural, or professional design questions, customers should consult a qualified professional when appropriate.
Third-Party Links and Services
Our website may link to or use third-party services, including payment providers, shipping carriers, delivery providers, social media platforms, analytics tools, advertising tools, or customer support tools.
Themodhome is not responsible for the content, policies, privacy practices, availability, or security of third-party websites or services.
Errors and Website Availability
We work to keep the website accurate and available, but errors, interruptions, outdated information, or technical issues may occur.
We may update, correct, suspend, remove, or change website content, product listings, prices, promotions, or policies when needed.
Legal Compliance
Customers are responsible for using products in accordance with applicable laws, building rules, safety requirements, product instructions, and intended use.
Themodhome may cooperate with lawful requests from government, regulatory, law enforcement, payment, fraud prevention, or legal authorities when required or permitted by law.
Changes to This Legal Notice
We may update this Legal Notice from time to time. The updated version will be posted on this page with the effective date.
Contact Information
Themodhome
621 17th St suite 200
Denver, CO 80202
United States
Email: support@themodhome.com
Phone: +1 657-331-2855
Customer support hours:
Monday to Friday, 9:00 AM to 7:00 PM PT, excluding major U.S. holidays.
