Payment and Billing
Payment and Billing
This page explains payment and billing basics for orders placed on themodhome.com.
Accepted Payments
Available payment methods are shown at checkout. Payment options may vary based on order value, billing address, shipping address, fraud review, and payment provider availability.
Pricing
Prices are shown in U.S. dollars unless stated otherwise.
Product prices, shipping costs, taxes, promotions, and availability may change without notice.
The final order total, including applicable shipping and taxes, will be shown at checkout before payment is completed.
Taxes
Applicable taxes are calculated at checkout based on the order details, shipping destination, and applicable tax rules.
Order Review
Orders may be reviewed for payment authorization, fraud prevention, shipping eligibility, inventory availability, address accuracy, and other order details.
If additional information is needed, we may contact you using the email or phone number provided at checkout.
Billing Issues
If your payment is declined or you see an unexpected billing issue, please contact your payment provider first.
You may also contact us at support@themodhome.com with your order number or checkout details.
Refunds
Approved refunds are issued to the original payment method. Refund timing may vary by payment provider and financial institution.
Contact
Themodhome
Email: support@themodhome.com
Phone: +1 657-331-2855
Customer support hours:
Monday to Friday, 9:00 AM to 7:00 PM PT, excluding major U.S. holidays.