Themodhome Customer & Project Support

How Can We Help?

Whether you have a question about furniture, lighting, materials, delivery, an existing order, or a larger home project, our team is here to help you review the details before and after purchase.

Email support@themodhome.com
Phone +1 (720) 671-4172
Customer Support Hours

Monday–Friday
9:00 AM–7:00 PM PT

Business Address

7132 S Bryant Street #230
Littleton, CO 80120
United States

One Support Team

Furniture, Lighting & Whole-Home Support

Choose the topic that best matches your question when completing the form below. Providing the product name, order number, dimensions, or delivery details when applicable helps our team understand your request more clearly.

01

Orders & After-Sales

Questions about existing orders, delivery status, order changes, returns, missing parts, damage, defects, or other after-sales support.

02

Furniture & Delivery

Help with furniture dimensions, room fit, stairs, elevators, loading docks, freight delivery, White Glove eligibility, materials, or assembly questions.

03

Lighting & Product Questions

Product dimensions, finishes, materials, bulbs, suspension lengths, installation information, or other questions before purchasing a lighting product.

04

Projects & Custom Requests

Whole-home planning, multi-product orders, material questions, available custom requests, project quantities, and trade-related inquiries.

Send Us a Message

Tell Us What You're Working On

Share as much relevant information as possible. For product questions, include the product name or link. For an existing purchase, include your order number.

01
Product Questions

Include the product name, SKU, or product page link.

02
Order Support

Include your order number and the email used at checkout.

03
Furniture Delivery

Tell us about stairs, elevators, loading docks, narrow entries, or other special access requirements.

04
Project Requests

Include room dimensions, desired products, quantities, materials, and your project goals when available.

Contact Themodhome

Fields marked with * are required.

Thank you for contacting Themodhome. Your message has been submitted successfully. Our team will review your inquiry and get back to you as soon as possible.

By submitting this form, you are providing the information needed for Themodhome to respond to your inquiry.

Delivery Damage

Received a Damaged or Incorrect Item?

If your item arrives damaged, defective, incorrect, or with missing parts, contact Themodhome within 48 hours of delivery. Please keep the item and all original packaging while the issue is being reviewed.

Include your order number and clear photos of the shipping label, outer packaging, visible packaging damage, and the affected area of the product.

The standard contact form does not support photo attachments. Please email supporting photos directly to support@themodhome.com .

Helpful Information

Find the Information You Need

Review our delivery, returns, and upgraded furniture delivery information before contacting our team.

Shipping Policy Delivery methods, estimated timelines, freight information, and delivery-access requirements. Refund & Return Policy Review return eligibility, return requests, cancellations, and refund information. White Glove Delivery Learn about availability and upgraded delivery services for eligible furniture products.
Whole-Home Project Support

Planning More Than One Room?

If you're coordinating furniture, lighting, materials, or multiple products for a home or design project, tell us about your space and requirements. Our team can help review the details before you order.

Start a Project Conversation