Contact Us

We are here to help with product questions, order updates, shipping details, delivery issues, returns, and general customer support.

Customer Support

Email: support@themodhome.com
Phone: +1 657-331-2855

Customer support hours:
Monday to Friday, 9:00 AM to 7:00 PM PT, excluding major U.S. holidays.

Most email inquiries are answered within 1 to 2 business days. If your message involves a freight delivery, a return request, missing parts, or a damage claim, we may need extra time to review the order details and carrier information.

Business Address

Themodhome
621 17th St suite 200
Denver, CO 80202
United States

Please contact us before sending any return. Returns must be reviewed and approved by our support team before they are shipped back. Items returned without authorization may be refused or delayed.

How to Get Faster Support

Please include the following information when contacting us:

Order number
Email address used at checkout
Product name
Brief description of your question

For damaged, defective, incorrect, or missing items, please also include clear photos of the item, packaging, shipping label, and the affected area.